Lower Columbia College | Textbook Refund Policy

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Textbook Refund Policy

Contact Us

Toll Free 1.866.900.2311
Fax 360.442.2249
Student Center, Northwest corner, 15th Avenue access.
Campus Map
Regular Hours (Fall/Win/Spr Qtrs)
M-Th 7:30 am - 5 pm
Fri 7:30 am - 2 pm
Summer Hours (July/Aug)
M-Th 8 am - 4 pm
Closed: Fri - Sun
Shipping and Billing Address
1604 Maple Street
Longview, WA 98632
Cliff Hicks, Bookstore Manager

Textbooks that have been purchased can be returned through the first two weeks of a new quarter, if the following criteria are met.

  1. You must have a receipt
  2. Books must have been purchased within the current quarter buying period
  3. New books must be free of any markings
  4. Packaged books that have been opened will be accessed a $5.00 repackaging fee.

First week of class

Books may be returned for a full refund with receipt and in the condition they left the store.

Second week of class

Books may be returned with receipt and proof of withdrawal from class. In the absence of proof of withdrawal, a 25% discount will be taken.

How you paid for your textbooks determines how you receive your refund

  • Textbooks purchased with cash
    Refunds under $50 will be refunded in cash at the time of return. Refunds over $50 will be refunded in the form of a check. Your refund check will be mailed within 30 days.
  • Textbooks purchased by check
    Your refund will be mailed within 30 days. A time allowance must be given for your check to clear the bank before the refund is processed. We regret the delay, but due to numerous insufficient fund checks, the college had to institute this policy.
  • Textbooks purchased by Visa/MasterCard
    Your refund will be credited back to your account upon completion of return.